These Terms of Service govern your use of the Multi-Pro Construction Inc. website, communications, and construction-related services. By accessing our website, submitting a form, requesting a quote, communicating with us, or hiring Multi-Pro Construction Inc., you agree to these Terms.

1. Agreement to Terms

These Terms of Service constitute an agreement between you and:

Multi-Pro Construction Inc.
53 Orvis Street
Revere, MA 02151
United States

By using our website at https://multipro-constructioninc.com, contacting us, or requesting services, you confirm that you have read and agree to these Terms and our Privacy Policy.

If you do not agree, please do not use our website, submit information, or request services through our online systems.

2. Description of Services

Multi-Pro Construction Inc. is a construction company serving Revere and nearby Massachusetts communities.

Our services may include:

Home additions

Deck construction

Porch repair

Kitchen remodeling

Bathroom remodeling

Tub-to-shower conversions

Drywall repair

Drywall installation

Metal stud framing

Interior house painting

Selected plumbing work related to remodeling

Selected electrical work related to remodeling

Other construction, repair, and home improvement services included in an agreed project scope

The services available for a particular project depend on the property, location, requested work, scheduling availability, inspection findings, permitting requirements, and the written agreement between the customer and Multi-Pro Construction Inc.

Information on our website is general information and does not constitute a binding estimate, contract, warranty, or guarantee.

3. Quotes, Estimates, and Project Agreements

Submitting a website form, calling us, sending an email, or exchanging text messages does not create a construction contract.

A project becomes binding only after the parties approve and sign a separate written proposal, estimate, work order, or construction agreement that identifies the work to be performed.

Quotes and estimates may be based on the information available when they are prepared. The price, schedule, materials, and scope may change when:

Hidden damage is discovered

Site conditions differ from the information provided

The customer requests additional work

Material prices or availability change

Permit or inspection requirements affect the project

Existing framing, plumbing, wiring, or other concealed components require additional work

Unforeseen conditions affect access or installation

Any material change to the agreed scope may require written approval and an additional charge.

4. User Responsibilities

When using our website or requesting services, you agree to provide accurate and current information.

You are responsible for:

Providing your correct name and contact information

Providing an accurate project address

Describing the requested work truthfully

Informing us of known damage, hazards, leaks, structural concerns, utility conditions, or access restrictions

Confirming that you own the property or have authority to approve work

Providing reasonable access to the project area

Keeping children, pets, and unauthorized persons away from active work areas

Reviewing project documents before approving them

Making payments according to the applicable written agreement

Obtaining approvals from landlords, property managers, condominium associations, or other parties when required

You may not impersonate another person, submit false project requests, or use another person’s contact information without permission.

5. Acceptable Use

You may use our website and communication systems only for lawful purposes.

You may not:

Submit fraudulent or misleading information

Attempt to gain unauthorized access to our website, CRM, accounts, or systems

Introduce malicious code, viruses, or harmful software

Interfere with website security or operation

Scrape, copy, or collect website information through unauthorized automated methods

Use our communications systems to harass, threaten, deceive, or harm another person

Submit another person’s phone number or email address without authorization

Misuse our forms for spam, advertising, or unrelated solicitation

Copy or republish our website content without permission

We may restrict or block access when we reasonably believe our website or systems are being misused.

6. Communications and GoHighLevel

Multi-Pro Construction Inc. uses GoHighLevel, also known as HighLevel, to manage customer information, form submissions, conversations, scheduling, and communication workflows.

Depending on the information you provide, your requests, and your communication preferences, you may receive:

Email responses

Telephone calls

Voicemail messages

Appointment communications

Customer-service messages

SMS or MMS text messages

GoHighLevel may store and process contact information, forms, conversations, appointments, consent records, and automation activity on behalf of Multi-Pro Construction Inc.

We will only send SMS messages when we have an appropriate form of consent or when otherwise permitted by applicable law. Providing SMS consent is not a condition of purchasing construction services.

7. Text Messaging Program Terms

Program Description

When you opt in to the Multi-Pro Construction Inc. text messaging program, you may receive messages about construction quote requests, appointment confirmations, appointment reminders, scheduling changes, project updates, requested information, customer-service matters, follow-ups, and limited promotional offers when separately authorized.

Messages are sent to the mobile number you provide to Multi-Pro Construction Inc.

How You Opt In

You may opt in by:

Checking an SMS consent box on one of our online forms

Submitting a form containing a clear text-message disclosure

Asking us to communicate with you by text

Sending a text message to our business number

Providing express consent during a direct interaction

Consent to receive text messages is not a condition of purchasing any goods or services.

Message Frequency

You will receive messages at a varying frequency based on your inquiry, scheduled appointments, active project, customer-service needs, and communication preferences. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Message and Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you.

Opt-Out Instructions

You can cancel the SMS service at any time. Just text “STOP” to (781) 732-8063. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

A STOP request revokes consent for future SMS messages unless you later provide new consent. HighLevel also treats standard STOP responses as revocation of SMS consent.

Help Instructions

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or (781) 732-8063.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Privacy

Your mobile information and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Text-message originator opt-in data and consent may be processed only by aggregators, telecommunications carriers, and service providers needed to operate and deliver the text messaging program.

If you have any questions regarding privacy, please read our Privacy Policy:

https://multipro-constructioninc.com/privacy-policy

8. Payments and Billing

Payment terms for construction work will be stated in the applicable estimate, proposal, invoice, or construction agreement.

Depending on the project, payment requirements may include:

A deposit

Progress payments

Material payments

Payments tied to completed stages

A final payment after completion of the agreed scope

You agree to make payments by the dates stated in the applicable agreement or invoice.

Additional work requested outside the original scope may result in additional charges. Multi-Pro Construction Inc. may require approval of a written change order before completing added or modified work.

Except where required by law or stated in a written agreement, payments for completed work, ordered materials, deposits applied to costs, or specially purchased items may be nonrefundable.

Failure to make a required payment may result in delayed work, suspension of services, collection activity, or other remedies permitted by the project agreement and applicable law.

9. Scheduling and Project Delays

Project schedules are estimates unless a written agreement expressly states otherwise.

Work may be delayed by circumstances such as:

Weather

Permit processing

Inspection schedules

Material shortages

Supplier delays

Customer-requested changes

Hidden property conditions

Utility interruptions

Labor availability

Events outside our reasonable control

We will communicate material scheduling changes when reasonably possible. Multi-Pro Construction Inc. is not responsible for delays caused by events outside its reasonable control.

10. Permits and Code Requirements

Permit responsibilities will be identified in the applicable project agreement.

Construction work may be subject to local permits, building codes, inspections, property restrictions, zoning requirements, historical requirements, or condominium rules.

No website statement should be interpreted as a representation that a particular project will be approved by a building department, inspector, association, or other authority.

11. Intellectual Property

The Multi-Pro Construction Inc. website and its original content are owned by or licensed to Multi-Pro Construction Inc.

Protected materials may include:

Written content

Logos

Business names

Graphics

Page layouts

Photographs

Videos

Project descriptions

Forms

Design elements

You may view the website for personal, noncommercial use. You may not reproduce, distribute, modify, sell, publish, or commercially use our content without prior written permission.

Third-party names, software, trademarks, and content remain the property of their respective owners.

12. Project Photos and Media

We will not use identifiable customer information or private project photos for unrelated promotional purposes without permission when such permission is required.

When a customer separately authorizes us to photograph or display completed work, Multi-Pro Construction Inc. may use approved images in its website gallery, portfolio, social media, or marketing materials according to the terms of that authorization.

Customers should not submit photos containing sensitive personal information that is unrelated to the requested project.

13. Third-Party Services and Links

Our website may link to third-party websites, mapping services, scheduling tools, payment services, social media platforms, or other resources.

Multi-Pro Construction Inc. does not control third-party websites and is not responsible for their content, availability, security, or privacy practices.

Your use of a third-party service may be governed by that provider’s own terms and privacy policy.

14. Disclaimers

Our website and its content are provided on an “as available” basis.

Website descriptions, photos, examples, articles, and general project information are provided for informational purposes. They do not replace an on-site review, written estimate, signed agreement, engineering advice, architectural advice, code review, or professional inspection.

Past projects and gallery images do not guarantee that another project will have the same design, cost, schedule, materials, or result.

To the extent permitted by law, Multi-Pro Construction Inc. disclaims implied warranties relating solely to the website and online content. Any warranties applicable to construction work will be stated in the written project agreement or required by law.

Nothing in these Terms excludes a right or warranty that cannot legally be excluded.

15. Limitation of Liability

To the fullest extent permitted by law, Multi-Pro Construction Inc. will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from:

Use of or inability to use the website

Reliance on general website information

Temporary website outages

Third-party links or services

Unauthorized access caused by circumstances outside our reasonable control

Delayed or undelivered electronic communications

This limitation does not exclude liability that cannot legally be limited, including obligations established in a signed construction agreement or rights provided by applicable consumer protection law.

For claims arising solely from website use and not from a signed construction agreement, our aggregate liability will not exceed the amount you paid, if any, specifically to access the website.

16. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Multi-Pro Construction Inc. and its owners, employees, and authorized contractors from third-party claims arising from:

Your unlawful use of the website

False information you submit

Your violation of these Terms

Your violation of another person’s rights

Your unauthorized submission of another person’s contact information

Your misuse of our communication systems

This provision does not require you to indemnify Multi-Pro Construction Inc. for its own negligence or misconduct where such indemnification is prohibited by law.

17. Termination

We may suspend or terminate access to our website or communication systems when:

These Terms are violated

Fraudulent information is submitted

Our systems are used unlawfully

Another person’s rights or safety may be at risk

Security or operational concerns require restriction

You may stop using the website at any time.

Termination of website access does not cancel payment obligations, signed project agreements, approved change orders, or other obligations that arose before termination.

SMS participation may be terminated separately by replying STOP.

18. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles.

Subject to applicable consumer protection laws and any dispute terms contained in a separate signed construction agreement, legal proceedings relating to these Terms will be brought in a court with proper jurisdiction in Massachusetts.

19. Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue in effect.

20. No Waiver

A failure by Multi-Pro Construction Inc. to enforce a provision of these Terms does not waive the right to enforce it later.

21. Entire Agreement

These Terms and the Privacy Policy govern use of our website and general communication systems.

A separate signed estimate, proposal, work order, change order, or construction agreement may contain additional terms governing a specific project. When a project agreement conflicts with these general website Terms, the signed project agreement will govern the project-specific issue.

22. Changes to These Terms

Multi-Pro Construction Inc. may update these Terms to reflect changes in our services, website, communication practices, technology, or legal obligations.

Updated Terms will be posted on our website with a revised “Last Updated” date. Changes will apply prospectively from the effective date unless applicable law requires otherwise.

Changes to these Terms will not expand SMS consent beyond the communications the user authorized. New consent will be obtained when required.

23. Contact Information

Questions about these Terms may be directed to:

Multi-Pro Construction Inc.
53 Orvis Street
Revere, MA 02151
United States

Phone: (781) 732-8063
Email: [email protected]
Website: https://multipro-constructioninc.com
Privacy Policy: https://multipro-constructioninc.com/privacy-policy

Last Updated: August 6, 2026